Brisbane Welcomes the World

"Thanks to you all for giving us this great opportunity and great experience – fantastic knowledge about our beautiful city of Brisbane." – Faruk Genel, G20 Volunteer

Brisbane Welcomes the World is a destination-welcoming and wayfinding program.

It’s about Brisbane building on its reputation as one of the friendliest cities in the world by making a world of difference to our visitors. We aim to provide our visitors with a personal connection to our destination, our culture and our events that will be cherished for years to come and leave them wanting to be part of it again.

Anyone within our local tourism industry who plays a role in welcoming and hosting visitors can participate. Participants may include those working in hotels, venues, transport, events, attractions, retail, restaurants, cafes and bars or volunteers with a passion and drive to make a difference.

The program is being delivered through face-to-face sessions and online modules. See our flexible packages and options outlined below.

Brisbane Welcomes The World

Lord Mayor's Welcome Message

Brisbane Welcomes the World was launched in May 2014 by Brisbane Lord Mayor Graham Quirk as part of the G20 Brisbane Opportunities Program.

In the few short months leading up to the G20 Leaders Summit in November 2014, Brisbane Welcomes the World proved to be a phenomenal success, with more than 1000 local industry participants and another 1000 G20 Taskforce participants engaged.

Local industry urged Brisbane Marketing to continue this valuable program as one of the many fine legacies of a hugely successful G20 in Brisbane.

Click here to view industry feedback and testimonials on the Brisbane Welcomes the World program.

Listen to the program “destination rationale” and Lord Mayor’s welcome message below.

Get Involved

Online Training Modules

To access the Online Training Modules, you will need to register your interest via the participation options form. Once your registration is confirmed, you will be sent access details to access