South Bank Health and Safety Update - Visit Brisbane


South Bank Health and Safety Update

In response to COVID-19, Queensland Health has advised of several directions for public safety. Full details and enforcement information can be found at Queensland Health’s website. Key South Bank impacts are below.

26 November 2020

Important notice:

Gatherings in homes and in public remain restricted as per Queensland Health directions. For the most recent COVID-19 public health measures, please refer to the ‘Going out, travel, recreation and gathering in Queensland’ page on the Queensland Health website.


Events are occurring at South Bank Parklands, in-line with Queensland Health’s COVIDSafe guidelines or where required, an approved COVID Safe plan. For further information and safety parameters including pre-registration to ensure safe crowd numbers, please visit the relevant event page linked from our what’s on page.


South Bank’s pools are currently open for use. If you are swimming at South Bank, please observe the parameters outlined by our COVID Safe Plan. Key safety measures outlined in the plan include:

 - Pools are open from 7am-9pm daily
 - Crowd numbers will be managed onsite by South Bank’s security guards and lifeguards
 - Streets Beach main lagoon and The Boat Pool have designated entry and exit points
 - Social distancing must be practiced by all visitors – social distancing signage is onsite to encourage this
 - Bathrooms surrounding the pools are also open and are equipped with hand soap and taps to encourage good hygiene from visitors. A limited number of showers and changerooms are now open, per Queensland Health guidelines to reduce on-site gathering.

 In addition to the above, the South Bank team will:

 - Continue to deliver a stringent, daily cleaning schedule, year-round for all pools, in-line with Queensland Health guidelines
 - Continue to test the water in all pools via an independent third party regularly throughout the year, to ensure that quality is maintained
 - Brief all staff about the latest COVID-Safe cleaning and operations measures
 - Ensure that all staff onsite are healthy and fit for work and practice good hygiene
 - Ensure that only those who are using the pools for their intended purposes are allowed to swim (e.g. no salespeople)
 - Ensure that all visitors meet South Bank Parkland’s conditions of entry
 - Keep South Bank’s hand-washing facilities well-stocked
 - Isolate any visitors suspected of having COVID-19 and facilitate treatment within Queensland Health guidelines.

 South Bank’s COVID-Safe plan has been approved by Queensland Health. Any feedback or questions regarding the plan can be sent to [email protected]  


South Bank’s playgrounds are currently open for use. Please note that two pieces of play equipment at Riverside Green Playground are cordoned off for safety reasons, as essential works to the soft fall in this area will not be completed until later in the year.  Please ensure that when using the playgrounds, you practice social distancing and good hygiene.

Liquor licensed areas

As per Section 173 (E) of the Liquor Act 1992, the following public areas are designated as places where liquor may be consumed between the hours of 10am and 8pm:
 - River Quay Green 
 - Riverside Green and Picnic Island Green

 *Please note that to consume alcohol at South Bank, you must be 18+ and you must have food to accompany your drinks.

 Please refer to the South Bank Parklands map for the area locations.

Visitor Centre

The South Bank Visitor Information and Booking Centre (VIC) will open from 9:30am-4pm daily until end of November. In December 2020 and January 2021, it will be open Monday to Sunday from 9:30am to 5pm. The VIC is closed on Christmas Day and Boxing Day, re-opening on 27 December. If you need to contact them, they can be reached on [email protected] or by phone on 07 3029 1797.

Closed amenities

Please note that the following remain closed or are not permitted at South Bank:

 - The volunteer program is currently on hold

 - ‘Chairs to Share’ will not be placed on South Bank’s lawns until further notice

Moving forward

Please note that additional changes with regards to public activity are being made regularly by the Australian Government and Queensland Health, so this page will continue to be updated over the coming weeks. 

All of these changes have been made in the interests of public safety and we apologise for any inconvenience caused. The health and well-being of visitors is a priority, and South Bank Parklands will continue to support any initiatives that have been developed to protect members of the public. 
In addition to the above, South Bank Parklands is proactively implementing daily touch-point cleaning of all toilet blocks and parent’s rooms (specially-cleaned touch-points include hand railings, door handles, taps, dispensers, switches, signage and cistern buttons) plus intensifying night-cleaning of all toilets.
When you visit South Bank Parklands, please make sure that you observe the guidelines set out by Queensland Health. These are listed on their website. Thank you for your cooperation. If you have any questions, please contact us at [email protected]