Accessibility and Facilities at South Bank
South Bank is proud to be an accessible precinct for all visitors and we are firm believers in comfort and quality, so we have equipped the precinct with everything that you need to enjoy your visit.
We are continuously working to support Brisbane City Council’s vision of creating an accessible city for everyone by 2031. More details about how this is being done across the city can be found here. If you have any questions about access or facilities at South Bank, please contact the South Bank Visitor Information and Booking Centre on 07 3029 1797.
South Bank’s underground car park (located on Little Stanley Street) has several disabled parking bays, which are conveniently located near the car park lifts at the northern and southern ends of level B1. Head here for more details on the underground car park, including prices.
Bathrooms and showers
Standard disabled bathrooms are located at South Bank Piazza and Stanley Street Plaza, while a specially designed disabled bathroom that includes a shower, ceiling hoist and a change table/shower trolley is located behind the Central Cafes. To use the ceiling hoist in this bathroom, you will need to bring your own sling with loop attachments. The key for the ceiling hoist can be collected from the South Bank Visitor Information and Booking Centre, which is located in Stanley Street Plaza. Head here for a map of all bathroom facilities at South Bank. *Please note the ceiling hoist is out of order until Monday 6 December 2021. We apologise for any inconvenience caused.
Wheelchair and stroller hire
Wheelchairs and strollers are both available for hire from the South Bank Visitor Information and Booking Centre. As well as standard wheelchairs, we also have a purpose-built pool wheelchair and a purpose-built beach wheelchair available. Standard wheelchair and stroller hire fees are $7 for a half a day (up to four hours) and $14 a full day (four hours and over, until 5:00pm), $21 overnight. The pool wheelchair and beach wheelchair are free to use and can be hired for a maximum of two hours only.
When hiring all wheelchairs (including the pool and beach wheelchairs) you must present photo ID and leave a $50 deposit which will be refunded when you return the wheelchair. When hiring a stroller, you must present photo ID and leave a $20 deposit which will be refunded when you return the stroller.
Dogs at South Bank
Dogs lovers are welcome to bring their furry friends to South Bank for some fresh air and sunshine – we recommend taking a leisurely walk along the river’s edge or spending an afternoon relaxing under a shady tree.
If you are bringing your pet to South Bank, please make sure you adhere to the following rules:
- Dogs must be on a leash at all times;
- Dogs are not permitted on the beach or in fountains, shower areas or waterways;
- Dogs are not permitted in any eating areas within the Parklands;
- Dangerous dog breeds are not permitted in the Parklands; and
- You must clean up all dog waste. Waste bags are provided free of charge from a dispenser located at the entrance to Stanley Street Plaza.
Bathrooms and Showers
South Bank has a range of bathroom facilities conveniently located around the precinct. Showers are located in Stanley Street Plaza, and toilets are located at the South Bank Piazza, the Central Cafes, Stanley Street Plaza, Little Stanley Street and River Quay.
There are two Parent’s Rooms at South Bank. The main one is located in the Allgas Building in Stanley Street Plaza and contains a microwave and change table, and the other, which contains a change table, is located in Stanley Street Plaza opposite the side entrance to Max Brenner.
If you would like to store a small backpack or small day bag during your visit to South Bank, lockers are located in Stanley Street Plaza, opposite Streets Beach (at the top of the stairs in next to Southbank Beer Garden). Lockers are available for use during the Parklands’ opening times from 5am to midnight.
There are 20 small lockers that are 22cm x 40cm, costing $5 to hire for four hours. For information about luggage storage in Brisbane - please click here.
Payment by coins, cash or credit card is accepted for the South Bank lockers. Please be sure to read the instructions of use carefully as no refunds can be provided. Contact the South Bank Visitor Information Centre on 07 3029 1797 or via email: [email protected] for more details.
All lost property is returned to the South Bank Visitor Centre. If you have something you want to hand in, or are looking for a lost item, please contact the Visitor Centre on 07 3029 1797, email them at [email protected] or visit them at the ground level of South Bank House, Stanley Street Plaza (next to Max Brenner).
Automated Teller Machines (ATMs)
If you need to get money out at South Bank, there is an ANZ ATM at Stanley Street Plaza, a Westpac ATM under the Southpoint building at the end of Grey Street, a Commonwealth Bank ATM on the corner of Grey and Glenelg Streets and a Bank of Queensland ATM next to Cowch on Grey Street.
Bicycle racks and repair stations
South Bank’s bicycle racks are located at the Clem Jones Promenade, the Central Cafes, and Grey Street (outside the South Bank Cineplex). We also have two bicycle repair stations in the precinct which are free to use and are equipped with lots of nifty maintenance tools including screwdrivers and an air pump to help keep your bike in top shape. They are located on Little Stanley Street (near Garage Espresso), and on the Clem Jones Promenade (outside the River Lookout Cruise Terminal).
South Bank Parklands in partnership with Brisbane City Council and South Bank Corporation offers free wireless internet (Wi-Fi) access within the South Bank Parklands precinct. More information can be found here.